Following a meeting between CEO Elon Musk and Prime Minister Narendra Modi, Tesla has announced hiring plans for 13 positions in India.
- Tesla Advisor - Engages with customers in showrooms.
- Service Advisor - Provides customer service and support.
- Customer Support Specialist - Handles customer inquiries and support.
- Customer Support Supervisor - Oversees customer support operations.
- Inside Sales Advisor - Manages sales processes within the company.
- Service Manager - Responsible for managing service operations.
- Parts Advisor - Manages parts inventory and customer inquiries.
- Delivery Operations Specialist - Coordinates vehicle delivery processes.
- Order Operations Specialist - Manages order processing and fulfillment.
- Service Technician - Performs maintenance and repairs on vehicles.
- Business Operations Analyst - Analyzes business operations and processes.
- Store Manager - Oversees showroom operations and sales performance.
- Consumer Engagement Manager - Develops marketing and consumer engagement strategies.
These positions reflect Tesla's strategy to build a robust sales, service, and support network in India as it prepares to enter one of the world's largest automobile markets
Background on Tesla and India
Tesla's India saga has been a long and drawn out affair over the years, mainly due to India's high import duties. India's recent cut in base customs duty on high-end cars over $40,000 has been from 110% to 70%.
India is the world’s third-largest emitter of greenhouse gases and has pledged to decarbonize its economy, including a goal of net-zero emissions by 2070. Add in an increasingly affluent shopper base, and India becomes a tantalizing market for EVs.
Previous Impasse
Tesla has been actively pushing for reduction in import taxes before making a large investment in India. New Delhi cut the import duty on EVs in March for companies that build locally and invest at least 41.5 billion rupees ($500 million) on a local factory.
Plans for a visit: In April last year, Elon Musk had plans to visit India for a meeting with PM Narendra Modi which fueled speculation regarding Tesla's investments in India, like setting up a manufacturing plant. But Musk delayed the trip to deal with critical matters at Tesla, including job cuts and vehicle recalls in the United States.
Are there any part-time job opportunities at Tesla in India?
Yes, for the time being and currently, Tesla is hiring part-time in India. Out of the 13 roles listed, one is for part-time work. This is a part time position will be a Delivery Operations Specialist who will be responsible for the delivery of new vehicles to customers and other administrative activities in the delivery center. All roles are based in Mumbai or Delhi.
What are the responsibilities of the part-time Delivery Operations Specialist at Tesla?
The responsibilities of the part-time Delivery Operations Specialist at Tesla include:
- Overseeing Administrative Tasks: Manage various administrative duties at the delivery center to ensure smooth operations.
- Monitoring Pipeline Flow: Keep track of the vehicle delivery pipeline to ensure timely and efficient processing.
- Managing Appointment Calendars: Coordinate and manage delivery appointments to optimize scheduling.
- Preparing Delivery Documents: Prepare, print, and process necessary documentation for vehicle deliveries.
- Supporting Delivery Manager: Assist the Delivery Manager with operational tasks and contribute to improving overall service quality.
These responsibilities are crucial in facilitating an efficient delivery process and enhancing customer satisfaction at Tesla's delivery centers.